Services > Outsourcing > Application OutSourcing > Application Maintenance

Business landscapes are continuously changing, with the continuous emergence of newer and better technologies. as a result, managing it and application maintenance to keep in step with the changes can prove quite challenging. in today's complex it environment, companies need to manage their diverse portfolio of applications in a cost-effective manner. this means implementing new management processes and service delivery approaches to maintain and evolve the application portfolio to keep pace with business and technology changes.

surveys of it spend indicates that organizations spend up to 70% of their it budget on non-discretionary costs in other words, costs to maintain current it functionality and operations. therefore, it is imperative that the costs of it management and application maintenance becomes more effective and efficient, thus providing your business the edge to compete.

nexus has a well-defined and mature application maintenance process which allows effective capture, reporting resolution of maintenance requests.

Our Application maintenance services entail:

  1. Technical help desk support
  2. Fault analysis
  3. Design update
  4. Upgrades and patches
  5. Code review
  6. Testing
  7. Documentation maintenance
  8. Application enhancements
  9. Service level agreements based support services
  10. 24x7 support & maintenance of application systems

Our application maintenance services deliver:

  1. Reduction in tco (total cost of ownership)
  2. Drive continuous improvements in quality of services
  3. Improve applications stability
  4. Reduce support costs thereby enabling more avenues to invest in our client’s business strategic it initiatives

At nexus, we have a strong history of managing and future-proofing mission-critical applications for our clients. Our application management and maintenance processes ensure that your systems are flexible and evolve with your business. This approach enables you to meet customer commitments. Our services help reduce the time you spend on “keeping the lights on” and focus on new it functionalities and improvements.

We achieve this via our 3-phased approach to application maintenance.

  1. Corrective maintenance
  2. Adaptive maintenance and
  3. Perfective (preventive) maintenance

We start at the first level, i.e. corrective maintenance and over time evolve to the most advanced level, i.e. perfective maintenance. Our maintenance methodology is backed by years of experience and our extensive knowledge base of technologies and domains. while we do this, we adhere to stringent service level agreements (sla) and enable you to reduce the total cost of ownership (tco) for your applications

What makes us different?

  1. Application is a core competency, not an afterthought
  2. All of our developers are senior level associates
  3. We provide dedicated maintenance teams
  4. Our tools streamline processes and provide measurable results
  5. Size doesn’t matter; we’re scalable and responsive in everything we do

Ironworks delivers experience, creativity and know-how each time. our teams are staffed with industry experts and consultants with a high experience . Because we don’t try to be everything to everyone, our experts say experts and our new clients become lasting clients.